2FA make me like a people with disabilities #72638
Replies: 2 comments 2 replies
-
Hi there @mobile-sergey, Thanks so much for reaching out about this topic. Our Accessibility team did release an official statement regarding 2FA for users who rely on assistive technology and users with accessibility requirements. You can find that statement in our Two Factor Authentication Frequently Asked Questions 🔑 🗝️ post. I'll also copy the message here:
I recommend taking a look at that post because it touches on a few of the concerns that you have shared in this post. |
Beta Was this translation helpful? Give feedback.
-
Hello @mobile-sergey - I wanted to follow up on this issue. Did the comment by @ghostinhershell resolve this issue for you or is there more information we can provide to help you resolve this issue? (cc @queenofcorgis) |
Beta Was this translation helpful? Give feedback.
-
Select Topic Area
Product Feedback
Body
You wrote:
But 2FA broke this rulels:
1) You mandatory 2FA is harassment for me (and some people - you can find they in discussions by searching '2FA')
My mobile devices is my own life. But 3 methods from 5 (SMS, Authefication App, GitHub App) needs my own mobile phone. And 4th method is physical key - is it sexual harassment? Only one method "passkey" is ok. But we need 2 methods for 2FA!
2) I must have bigger "level of experience" after Microsoft buy GitHub:
2 years ago I can use GitHub from terminal with login and password - it's easy and comfortable.
1 year ago Microsoft closed the ability to use login and password - only SSH and GitHub tokens - only hardcore.
Now Microsoft add mandatory 2FA - we need know how works: passkeys, authentificator app, security keys, recovery codes - impossible
3) 2FA is not open and welcoming environment for ethnicity identity and nationality
I want to use SMS for verification method, but country of my ethnicity identity and nationality is not in list to use SMS in 2FA (https://docs.github.com/ru/authentication/securing-your-account-with-two-factor-authentication-2fa/countries-where-sms-authentication-is-supported#supported-countries-for-sms-authentication). If you want to be open and welcoming you can use something like https://messaggio.com/ - and add methods to send by messagers (Viber, WhatsApp, Telegram)
Ok, I turn on 2FA and add authentification by passkeys and desktop authentificator app on my working computer. But I can use GitHub when I go to study when we can use one from 777 computers and can't install any apps. Now with 2FA I am like people with disabilities - sometimes I can't use GitHub.
Can you make 2FA optional or add other methods to authentification (like send code by messagers or use login and password)?
Beta Was this translation helpful? Give feedback.
All reactions